Terms & Conditions

Welcome to the Claud Serjeant website. By using this website or engaging with Claud Serjeant’s services, you agree to the following terms and conditions.

1. Use of Website

You may browse and use this website for personal and informational purposes only. You may not copy, reproduce, or distribute any content without prior written permission.

2. Services

Claud Serjeant provides health, wellness, rehabilitation, and consulting services. Information provided on this website does not constitute medical advice. All services are delivered in accordance with professional standards and agreed arrangements.

3. Appointments and Consultations

Appointments, consultations, and programmes are confirmed only once agreed and paid for in full or according to the agreed payment terms.
Claud reserves the right to reschedule or cancel appointments with reasonable notice.
Clients are responsible for providing accurate and complete information regarding their health history and current condition.

4. Online Services

Online consultations and programmes are delivered via secure platforms (Zoom, Skype, or other agreed channels).
Clients are responsible for ensuring a safe, private environment for remote consultations.
Technical difficulties outside Claud’s control (e.g., internet outages) are not the responsibility of Claud Serjeant.

5. Health Information

All personal and health information provided by clients is treated confidentially in line with applicable data protection laws.
Clients must disclose relevant medical conditions, medications, or restrictions to ensure safety and appropriate programme design.

6. Liability

Claud Serjeant provides services based on professional knowledge and expertise; however, results may vary and are not guaranteed.
Claud shall not be held liable for any direct, indirect, or consequential loss arising from the use of services, programmes, or information provided on this website.
Clients participate voluntarily in any physical activity or programme and assume full responsibility for their actions.

7. Payment and Refunds

Payment terms will be clearly stated for each programme or service.
Refunds are at Claud Serjeant’s discretion and subject to prior agreement.
Late or non-payment may result in suspension or cancellation of services.

8. Intellectual Property

All content, images, text, videos, and materials on this website are the intellectual property of Claud Serjeant and may not be reproduced, copied, or used without prior written consent.

9. Changes to Terms

These terms may be updated from time to time. Continued use of the website or services constitutes acceptance of the updated terms.

10. Governing Law

These terms and conditions are governed by the laws of the United Kingdom.